Frequently asked questions about PawStaff AI
How the AI receptionist handles calls, booking requests, handoffs, and the trial for pet-care teams.
Will this work for my kind of pet business?
PawStaff is built for appointment-led pet-care teams, including groomers, boarding and daycare facilities, and trainers. We’ll check the fit against your workflow.
Do I have to change how we answer calls?
No. Start with missed or after-hours calls while your team keeps its usual daytime flow.
Can it book directly into my calendar?
It depends on your booking system. If direct booking is unavailable, PawStaff sends your team a ready-to-confirm request.
What if it doesn’t know an answer or nobody can take a transfer?
Anything outside your approved rules follows an agreed fallback, such as a transfer or callback message.
What happens if I use all my included minutes?
The trial includes 200 AI minutes. We’ll agree whether to upgrade or pause coverage—never an automatic overage charge.
What do I need to do to get started?
Share your services, prices, hours, booking process, and call preferences. We configure it; your team tests it.
What does the 30-day free trial include?
Setup support, 200 AI minutes, and a results review. No card or automatic charge.
What happens after the trial, or if I want to stop?
Choose Essential, Everyday, or a custom plan—or return calls to your previous flow. Paid plans can be cancelled before renewal.